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BrooklynVegan Shop logo

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My order says it’s been delivered, but it hasn’t.

We are not responsible for any orders that show as delivered. Wait another business day because the package was most likely marked as delivered accidentally, and will arrive the following day. Also, please check with your neighbors, family members, or roommates and the complex office if there is one. We recommend checking covered areas, porches, and your mailbox itself. Contact the carrier if your package is still not delivered. If you think your package or mail is lost or delayed, You can submit a Missing Mail Search Request with the USPS: We strongly recommend purchasing Convoy Order Protection with your next order as this will protect your order from theft, loss, or damage.

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